Returns, Exchanges, Replacements
Can I change or cancel my order?
Orders cannot be changed or canceled online. Contact us immediately after placing your order, and we will do everything we can to accommodate your request. We recommend calling us first at 1 (385) 217-1897, 9 am-9 pm (EST), 7 days a weekOur automated
What do I do if I received an incorrect product or a damaged product?
If you have received an incorrect product, contact us here. Please state your order number and let us know what happened. We'll help connect you with the right products so you can continue experiencing the benefits of our essential oils and diffuser
What if I want a replacement?
If you would prefer a replacement within 14 days of delivery, you may request one by contacting Customer Service through our contact form: https://www.vitalityextracts.com/pages/contact-us Once your request is reviewed and approved, you will receive
What is your exchange policy?
Vitality Extracts does not exchange products.You may return your item(s) within 14 days for store credit, and then you can order your replacement. Visit our return center to start the return: https://returns.vitalityextracts.com/returnsYou can also c
What is your return policy?
For orders outside the holiday period, items may be returned within 14 days of delivery for store credit if you are not satisfied with your purchase. Merchandise purchased with promotions (such as discounts or rewards points) will be credited for the