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Vitality Extracts logo

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Questions about placing an order

I am having trouble placing an order

We are sorry to hear that you are having trouble placing your order. You may wish to try with a different device. We find the web browser Chrome works best with our website. You may also wish to try using the Vitality Extracts app which can be downlo

Why am I being charged for shipping?

To be eligible for free shipping the order must be over $75 USD before any shipping or taxes are applied and after any discounts. Free shipping is currently only available to the USA and Canada. If you place an order and are charged shipping when you

How do I remove an item from my cart?

To remove an item from your cart, click the trash can icon. If you do not see the icon, you may need to push the negative sign until it appears. If you do not see the option, you may wish to try with a different device. The prices shown in the pictur

When will an out of stock product be in stock?

Check back soon as we restock frequently.  You can also sign up on our website to be notified when products are back in stock. The prices shown in the picture may not reflect the current sale prices.

Can I place an order through email?

Orders cannot be placed through email. Please use the link to visit our website to place an order. https://www.vitalityextracts.com/

Is this a subscription?

We offer both subscriptions and one-time purchase options. Subscriptions are usually noted as Subscribe. *Prices shown may not reflect the current sale prices*. We also offer monthly oil club subscriptions. For more information about our 10ml oil clu

How much do products cost?

Prices for each product can be found on our website. https://www.vitalityextracts.com/

Where can I find your roll-ons?

Follow the link to see all of our roll-on products:. https://www.vitalityextracts.com/collections/roll-ons. We do not currently carry empty roll-on bottles.

How do I find a specific size oil?

All the available sizes of oil can be found on the product page on our website. To purchase a specific size bottle click the bubble with that size bottle. If a size bottle is not shown that oil is not sold in that size bottle. In the screenshot below

Do I need a membership?

Vitality Extracts does not require a membership. We do offer subscriptions and one-time purchase options. We do not have a minimum purchase amount. We also have a rewards program that you can join but it is not required to place an order. https://www

How do I login/ create an account

Step 1.  On our website click "Sign in/Sign Up". Step 2. If you are a new customer click sign up. Returning customers enter your email and password and select login. 3. You should receive an automated email to confirm your account. If you do not rece

Payment methods

Vitality Extracts accepts the payment methods shown below:.